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How do I redeem my voucher? For which dates is it valid?
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To redeem your voucher, simply reach out to the operator as instructed in your confirmation email, and be sure to provide your order number. Voucher valid only for travel dates that fall within start and end dates shown above. Group departures are generally available every Saturday during the voucher period. Please note there is a two-person minimum per departure date. Please wait until you receive confirmation from Adventure Journeys before making any travel arrangements.
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Are there private departures available?
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Yes! Private departures are available and generally can be customized to suit your needs. Please contact our Adventures Team to explore pricing and availability.
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What is the best way to get to the trip start location?
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American Airlines, Delta, United, and Copa, among others, serve Quito, Ecuador (UIO). Most flights will route you through either Miami, Houston, or Atlanta.
Airport transfers are not included in the trip cost, however they can be arranged for an extra fee. Please contact Adventure Journeys for pricing.
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Do I need a visa?
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It is each traveler's responsibility to ensure that proper personal documentation is in place. A valid passport (with a minimum six months validity) is required for all nationalities. Contact your local embassy or consulate for the most up to-date visa requirements.
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How difficult is the trekking? What kind of shape do I need to be in for this trip?
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The trekking during this trip is considered moderate to challenging, and you'll journey from the high Andean Mountains to the tropical cloud forest of the Amazon. You'll trek for 3-6 hours a day along canyons and volcanoes, and at times at very high altitude. The terrain is irregular and you'll be trekking on dirt most of the time.
You should be in good general health for this trip and it is a good idea to prepare for your trip with aerobic activities such as running, biking, or hiking at least 3-4 days per week, beginning three months or more before your departure.
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What are the accommodations like?
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You'll be staying in clean, comfortable hotel and eco-hostel accommodations throughout your itinerary. Pricing is based on double occupancy.
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Can solo travelers get their own room? Is there a single supplement fee?
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Pricing is based on a shared room (double occupancy). If you’d prefer your own room, you can pay the single supplement fee. Please contact our Adventure Team for pricing.
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Are meals included? What is the food like?
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The trip includes breakfast each day as well as five lunches and two dinners. Some meals are not included to give you some flexibility about where to eat and whom to spend your meals with. Your guide will be happy to recommend the best places to eat and make suggestions for local cuisine. If you have any food allergies or dietary restrictions, please inform Adventure Journeys when you book the tour so they can make the proper arrangements.
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How much extra money should I budget?
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The trip fee covers most of your costs. However, you should allot at least $120 for meals not included in the itinerary, $120 for guide tips, as well as additional money for alcohol, souvenirs, and other personal expenses.
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How many people are in each group?
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There is a maximum of 16 people in each group.
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What should I bring?
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This tour takes you across a wide range of climates and temperature zones, so remember to bring warm, well insulated layers. Throughout the trip a truck will take care of transporting your luggage from place to place so you won't have to worry about carrying everything with you during the treks. However, it is still important to travel light.
The following is a suggested packing list:
- Passport
- Travel insurance
- Airline tickets
- Credit or debit card
- Quick dry clothing
- Buff
- Fleece top
- Winter gloves
- Winter jacket
- Winter hat
- 4 shirts/t-shirts
- 2 pair of shorts
- 2 pairs of long trousers
- 1 pair hiking pants/track pants
- Rain jacket
- Rain pants
- Sun hat or cap
- 1 swimsuit
- Sport sandals
- Hiking shoes
- Tennis shoes
- Day backpack 20 L. (with rain cover)
- Pocket knife
- Watch or alarm clock
- Waterproof binoculars (if possible)
- Insect repellent
- Sunscreen 60 SPF
- Flashlight or headlamp
- Waterproof camera (if possible)
- Personal water bottle 2L. or camelback 2L.
- Money belt
- Sunglasses
- First-aid kit (should contain lip salve, Aspirin, Band-Aids, antihistamine, altitude medication, Imodium or similar tablets for mild cases of diarrhea, re-hydration powder, extra prescription drugs you may be taking)
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Are there any vaccinations or other medical concerns related to traveling in Ecuador?
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The CDC currently recommends that you be up to date on routine vaccinations before traveling to Ecuador, in addition to other vaccines depending on your planned activities and destinations within the country. It is always a good idea to check with your primary care provider whenever you travel out of the country. He or she can provide any necessary vaccinations and offer other health-related advice. While on the tour, all guides are Wilderness First Aid Responder certified and carry a complete first aid kit to deal with any emergencies.
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Important: New regulations regarding health insurance for travelers in Ecuador
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The Ministry of Tourism of Ecuador has issued a new law regarding all visitors to Ecuador and the Galapagos Islands. An Ecuador Health Insurance Requirement is compulsory for the length of stay in the country. This is compulsory for all foreigners entering Ecuador as tourists.
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Should I purchase travel insurance? If so, do you have a recommended provider?
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Travel insurance is required for this adventure. It allows you to seek reimbursement if you are forced to cancel your trip for unforeseeable reasons, or if you need to cover medical help, emergency transport, and/or theft or accidental damage while traveling. For travel insurance, we recommend VisitorsCoverage as a provider.
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Are there special requirements for entry into the destination I am visiting?
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We recommend you visit the local government websites where you plan to travel and review the required documentation for entry, current restrictions, and general recommendations for travel within the area. We encourage you to also visit your home country's embassy website if you are traveling to a foreign country. Requirements can change rapidly. Please be sure you stay abreast of the requirements and restrictions for anywhere you plan to visit. You can also enroll in the U.S. government’s Smart Traveler Enrollment Program (STEP) and you will be sent updates if the situation in your destination changes. You can find the program link at https://step.state.gov/.
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Can I cancel or modify my trip?
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Yes! Book confidently with Free Cancellations within 72 hours of booking. After 72 hours, cancellation fees will apply.
New For 2022 & 2023 Departures: We’re providing more flexible booking options on this trip.
Up to 60 days prior to departure*
You may postpone or modify your trip up to 60 days prior to departure with no fees or penalties.
You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) Select a new adventure or destination, or
3) Receive 100% lifetime store credit toward a future trip.
*Please note, when choosing a new date, you must choose a date within the same travel season in 2023 or 2024 to avoid any additional trip costs. If you select a new adventure, you will be responsible for the difference of any additional trip costs above the value of your current trip.
Up to 30 days prior to departure*
You may postpone your trip up to 30 days prior to departure with no fees or penalties.
You will have the option to:
1) Select a new travel date within one year of your original departure date, or
2) If you choose not to reschedule your trip you will have the option to cancel, but standard cancellation fees will apply.
*Please note, when choosing a new date, you must choose a date within the same travel season in 2023 or 2024 to avoid any additional trip costs. If you choose to cancel, you will receive a lifetime credit, minus cancellation fees, towards a future trip.
Less than 30 days prior to departure
In some cases, you may have the option to postpone your trip within 30 days prior to departure.
If this is available at the time of your request, you will have the option to:
1) Select a new travel date within one year of your original departure date. Additional trip costs may apply and new dates are subject to availability, or
2) Receive a lifetime store credit toward a future trip. Standard cancellation fees will apply.
For more information on our Travel Cancellation Policy please Click Here.